Frequently Asked Questions
Everything you need to know about shopping with CAP NYC.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We offer expedited shipping options at checkout for those who need their fashion fix sooner.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of purchase. Please visit our Returns Portal to start your request.
Are your products ethically sourced?
At CAP NYC, we prioritize sustainability and ethical manufacturing. We partner exclusively with factories that adhere to fair labor practices and utilize high-quality, durable materials.
How do I know which size to order?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more relaxed, streetwear-inspired fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.